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Terms and Conditions

Effective Date: September 1, 2025

Welcome to IgorBox.com (“Website”), operated by Rising Orchards LLC (“Company,” “we,” “our,” “us”).

These Terms and Conditions (“Terms”) govern your access to and use of our website, products, services, and any associated hardware or software (collectively, “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

1. Scope of Services

IgorBox provides:

  • Software: Multi-tenant SaaS platform, proprietary and open-source software and firmware.
  • Hardware: IoT devices, microcontroller-based controllers, and accessories.
  • Support & Documentation: Knowledge base, community forums, and optional paid technical support.

These Terms apply to all editions, versions, and deployments of IgorBox software and hardware, whether hosted by us, self-hosted by you, or installed on your devices.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services. By using our Services, you represent that you meet these requirements.

3. Accounts

  • You are responsible for keeping your login credentials secure.
  • You are responsible for all activity under your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Licensing and Intellectual Property

  • Open-Source Software: Certain IgorBox software is released under open-source licenses (e.g., MIT, GPL). Those licenses govern your rights for that software and are bundled with the open-source code.
  • Proprietary Software: Licensed under a paid, proprietary license. You may not copy, modify, decompile, reverse-engineer, or redistribute without written consent.
  • Hardware Designs: IgorBox hardware schematics, PCB layouts, and firmware are proprietary unless otherwise noted.
  • All trademarks, logos, and branding are property of Rising Orchards LLC.

5. Acceptable Use

You agree not to:

  • Use the Services for any unlawful or prohibited purpose.
  • Interfere with or disrupt the Services or associated networks.
  • Circumvent licensing restrictions or security measures.
  • Deploy IgorBox devices or software in safety-critical applications without our written approval.

6. Hardware and Firmware Usage

6.1 Secure Boot – IgorBox hardware is designed with secure boot technology to ensure only digitally signed, official IgorBox firmware can run on the device.

6.2 Official Firmware Requirement – You may only operate IgorBox hardware with firmware provided and signed by IgorBox. Installing or attempting to install unauthorized firmware, bypass secure boot, or modify bootloaders is prohibited.

6.3 Warranty Impact – Any tampering, modification, or use of non-IgorBox firmware may void your warranty, terminate associated software licenses, and may be a violation of applicable intellectual property laws.

6.4 Firmware Updates – Firmware updates are distributed by IgorBox via secure, authenticated channels. You are responsible for installing updates when recommended to maintain device security and performance.

7. AI Usage and Data

We may incorporate artificial intelligence (AI) technologies into our Services for purposes such as analytics, automation, and feature enhancement.

We may also collect and process anonymized or aggregated data derived from your use of the Services to:

  • Improve system performance.
  • Develop and train AI models.
  • Enhance product features and security.

No personally identifiable information (PII) will be used for model training without your explicit consent.

8. Orders, Pricing, and Payment

  • Prices are subject to change without notice.
  • Payment must be received before shipment or license activation.
  • Enterprise subscriptions renew according to the terms in your order confirmation.

9. Shipping and Returns

  • Hardware is shipped to the address provided at checkout.
  • Returns and refunds follow our Return Policy.

10. Warranties and Disclaimers

  • Hardware is warranted against manufacturing defects for [1 year] from delivery.
  • Software is provided “as is” without warranties of any kind.
  • We do not guarantee uninterrupted operation, error-free performance, or compatibility with all systems.

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our maximum total liability will not exceed the amount paid by you for the applicable product or service.

12. Indemnification

You agree to indemnify and hold harmless Rising Orchards LLC from claims, damages, and expenses arising from your use of the Services or violation of these Terms.

13. Termination

We may suspend or terminate your access if you violate these Terms. Upon termination, your rights under any license will immediately end.

14. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles.

15. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our Website, and your continued use of the Services indicates acceptance of the updated Terms.

16. Contact Us

For questions about these Terms, contact:

Email: help@igorbox.com

Address: Rising Orchards LLC, 128 Orange Ave, Daytona Beach, FL 32114